/* Presentaciones del banco de avatares. data-presentation: image, model, video o waves. */
.call-stage{background:linear-gradient(#0B2545,#163A66)}
#realistic-portrait{object-fit:contain;object-position:50% 100%}
#portrait-canvas,#avatar-3d-canvas{position:absolute;inset:0;width:100%!important;height:100%!important;display:block}
.portrait-live #realistic-portrait{visibility:hidden}
:is(.has-custom-avatar,.has-live-video) :is(#portrait-canvas,#avatar-3d-canvas){display:none!important}

/* Imagen animada */
[data-presentation=image] .ada-person{display:none}

/* Avatar 3D: el modelo ocupa el escenario; mientras carga o si falla, queda la imagen o las ondas. */
[data-presentation=model] #call-stage>:is(svg,video:not(.live)){display:none}
[data-presentation=model] #realistic-portrait{visibility:hidden}
[data-presentation=model] .stage-failed.has-poster #realistic-portrait{visibility:visible}
[data-presentation=model] .stage-failed:not(.has-poster) .voice-waves{display:flex}
[data-presentation=model] .stage-loading::after{content:'Cargando avatar…';position:absolute;inset:auto 0 50%;text-align:center;color:#93B4F5;font-size:12px;letter-spacing:.4px}

/* Hiperrealista: imagen de espera (o ondas) hasta conectar el video. */
[data-presentation=video] .ada-person{display:none}
[data-presentation=video] .call-stage:not(.has-poster) #realistic-portrait{display:none}
[data-presentation=video] .call-stage:not(.has-poster):not(.has-live-video) .voice-waves{display:flex}

/* Llamada con ondas y teléfono descolgado */
.voice-waves{gap:10px;height:100%;min-height:270px;background:radial-gradient(circle at 50% 45%,#1E4A80,#0E2A4F 70%)}
.voice-waves span{width:8px;background:#93B4F5;opacity:.85}
.call-icon{display:grid;place-items:center;width:84px;height:84px;margin:0 14px;border-radius:50%;background:#2563EB;color:white;box-shadow:0 0 0 10px #2563EB33,0 0 0 22px #2563EB1a;position:relative}
.call-icon svg{width:50px;height:50px}
.is-speaking .call-icon{animation:call-ring 1.4s ease-out infinite}
.is-listening .call-icon{background:#5b9c7c;box-shadow:0 0 0 10px #5b9c7c33,0 0 0 22px #5b9c7c1a}
[data-presentation=waves] .call-stage :is(#portrait-canvas,#avatar-3d-canvas){display:none!important}
@keyframes call-ring{0%{box-shadow:0 0 0 0 #93B4F5aa,0 0 0 10px #2563EB33}100%{box-shadow:0 0 0 34px #93B4F500,0 0 0 22px #2563EB1a}}
@media(prefers-reduced-motion:reduce){.call-icon{animation:none!important}}

/* Llamada: dos botones tipo teléfono, sin selector de voz ni controles extra; más espacio para el avatar. */
#voice-conversation,#voice-toggle,#voice-stop,#voice-select,label[for=voice-select],#avatar-connect,#voice-actions,#avatar-video-note,#voice-note{display:none!important}
.call-controls{margin-top:0}
.call-buttons{display:flex;justify-content:space-between;gap:12px;margin-top:14px}
.call-buttons button{display:inline-flex;align-items:center;gap:10px;border:0;border-radius:999px;padding:13px 22px;font-size:14px;font-weight:600;color:#fff;cursor:pointer;box-shadow:0 8px 20px #0000001f;transition:transform .15s,opacity .15s}
.call-buttons svg{width:22px;height:22px}
.call-start{background:#23a55a}.call-start:hover:not(:disabled){background:#1d8f4d}
.call-end{background:#d93a3a}.call-end:hover:not(:disabled){background:#bd2f2f}
.call-buttons button:disabled{opacity:.35;cursor:default;box-shadow:none}
.call-buttons button:not(:disabled):active{transform:scale(.97)}
.in-call .status-dot{background:#23a55a}
.popup-toolbar{position:relative}.toolbar-logo{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%);height:26px;width:auto;pointer-events:none}
@media(max-width:520px){.toolbar-logo{height:20px}#attention-title{max-width:30%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.call-buttons button{padding:12px 16px;font-size:13px}}
#attention-dialog .call-stage{height:min(62dvh,560px)}
#attention-dialog .intro{padding:14px 18px 18px}

/* Cajita integrada en otro sitio (/widget/…): ocupa todo el iframe. */
.widget-mode body{background:#fff}
.widget-mode main{display:block;max-width:none;margin:0;padding:0;min-height:0}
.widget-mode .entry-card{max-width:none;width:100%;min-height:100dvh;margin:0;border:0;border-radius:0;box-shadow:none}
.widget-mode #attention-dialog{width:100%;max-width:none;height:100dvh;max-height:100dvh;margin:0;border:0;border-radius:0}
.widget-mode #attention-dialog .call-stage{height:min(48dvh,440px)}
.widget-mode .popup-toolbar{padding-right:48px}
.widget-mode #close-attention{display:none}

/* Apoyos visuales: en la llamada, panel grande junto al avatar; en el chat, imagen dentro del mensaje. */
.visual-panel{display:flex;flex-direction:column;gap:8px;min-width:0}
.visual-panel[hidden]{display:none}
.visual-head{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:600;color:#0B2545}
.visual-caption{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.visual-head button{width:30px;height:30px;border:0;border-radius:50%;background:#EEF4FF;color:#4A5B75;font-size:18px;line-height:1;display:grid;place-items:center;cursor:pointer}
.visual-frame{position:relative;flex:1;min-height:0;padding:0;border:1px solid #E3E8F0;border-radius:16px;background:#fff;cursor:zoom-in;overflow:hidden;display:grid;place-items:center}
.visual-frame img{position:absolute;inset:8px;width:calc(100% - 16px);height:calc(100% - 16px);object-fit:contain;display:block}
.visual-strip{display:flex;gap:8px;overflow-x:auto;padding-bottom:2px}
.visual-strip[hidden]{display:none}
.visual-strip button{flex:0 0 auto;width:74px;height:52px;padding:0;border:2px solid #E3E8F0;border-radius:8px;background:#fff;overflow:hidden;cursor:pointer}
.visual-strip button.selected{border-color:#2563EB}
.visual-strip img{width:100%;height:100%;object-fit:cover;display:block}
#attention-dialog:has(#agent-panel:not([hidden]) .visual-panel:not([hidden])){width:min(1240px,calc(100% - 30px))}
#agent-panel:has(.visual-panel:not([hidden])){display:grid;grid-template-columns:minmax(0,1.55fr) minmax(300px,1fr);column-gap:18px;align-items:start}
#agent-panel:has(.visual-panel:not([hidden]))>*{grid-column:2}
#agent-panel:has(.visual-panel:not([hidden]))>.visual-panel{grid-column:1;grid-row:1/span 12;align-self:stretch;height:min(72dvh,640px)}
@media(max-width:900px){
  #agent-panel:has(.visual-panel:not([hidden])){display:block}
  #agent-panel:has(.visual-panel:not([hidden]))>.visual-panel{height:min(36dvh,320px);margin-bottom:10px}
  #attention-dialog:has(.visual-panel:not([hidden])) .call-stage{height:min(34dvh,300px)}
}
.message-visual{margin:8px 0 0;max-width:min(100%,460px)}
.message-visual button{display:block;width:100%;padding:0;border:1px solid #E3E8F0;border-radius:12px;background:#fff;overflow:hidden;cursor:zoom-in}
.message-visual img{display:block;width:100%;max-height:300px;object-fit:contain}
.message-visual figcaption{margin-top:4px;font-size:11px;color:#4A5B75}
.visual-lightbox{position:fixed;inset:0;z-index:50;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;padding:24px;background:#10142bE6;cursor:zoom-out}
.visual-lightbox[hidden]{display:none}
.visual-lightbox img{max-width:100%;max-height:calc(100% - 50px);object-fit:contain;border-radius:10px;background:#fff}
.visual-lightbox p{margin:0;color:#E3E8F0;font-size:13px}
.visual-lightbox button{position:absolute;top:14px;right:14px;width:38px;height:38px;border:0;border-radius:50%;background:#ffffff26;color:#fff;font-size:24px;cursor:pointer}

/* Presentación inicial guiada */
.intro-start{font-weight:600;border-color:#2563EB!important;color:#1D4ED8!important}
.intro-controls{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:8px 0;padding:8px 12px;border-radius:12px;background:#EEF4FF;color:#0B2545;font-size:12px;font-weight:600}
.intro-controls button{border:0;background:#fff;color:#1D4ED8;border-radius:999px;padding:6px 12px;font-size:12px;cursor:pointer}